Authentic Products

All of our products are 100% authentic

Free Delivery

On all orders to Germany and Austria

Easy Returns

Return your online order within 14 days

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Shipping & Delivery

Overview

We deliver with our fulfillment partner Quivo.


Shipping information 

Prices, Shipping Costs, and Delivery Information

The prices listed on the product pages include statutory value-added tax (VAT) and other price components.

Our prices include statutory VAT but do not include shipping costs. Any customs duties and similar public charges shall be borne by the customer.

We deliver your order to the delivery address you provide. Every package is carefully packed.

In addition to the product prices listed, we also charge flat-rate shipping costs for delivery within Germany and Austria [Free Shipping]. Shipping costs will be displayed during the checkout process and reconfirmed on the order summary page.

You can find all details about shipping costs and delivery times below:

Shipping with DHL, DPD , UPS , and FedEx

CountryShipping (gross)Free shipping from (gross)
Germany€ 0€ 00.00
Austria (19% VAT)€ 0€ 00.00
Shipping to Switzerland€ 10€ 120.00
Within the EU (except Germany & Austria)€ 10€ 135.00
Within Europe (outside the EU, except Switzerland)€ 18€ 200.00
Other countries€ 25€ 400.00

Delivery Time

We take great pride in providing excellent service. Therefore, we aim to ship your order within 1-2 working days.

All orders placed on working days before 12:00 p.m. will be processed the same day.

If for any reason there is a delay in delivery, our customer service will contact you promptly.

For any questions regarding your order, please contact our customer service at: sr@nichestory.eu